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Implementation Period:

1 April 2011 – 31 March 2014

Financed by:

APSIS4all is partially funded under the Information and Communication Technology Policy Support Programme (ICT PSP), as part of the European Commission’s Competitiveness and Innovation Framework Programme (CIP) by the European Community.

Project Number:

270977 (Call CIP-ICT-PSP-2010-4)

Project Coordinator:

Fundosa Technosite, S.A

Project Partners:

Fundosa Technosite S.A.

Hoeft & Wessel AG

“la Caixa”

Barcelona Digital


SoVD, Social Organisation Germany –State Association Lower Saxony e.V.

Fondazione Ugo Bordoni (FUB)

Centre for Research and Technology Hellas / Informatics and Telematics Institute (CERTH-ITI)

John Gill Ltd

Egal Plus

PaderSprinter GmbH (former E.ON Westfalen Weser)

Centre for Usability Research and Engineering (CURE)



In a modern society, the banking and transport sectors are present in the daily life of all citizens and widely rely on the use of Public Digital Terminals (PDTs), such as ATMs and Ticket Vending Machines (TVMs). However, the machines are often not accessible and many customers, including people with disabilities or older people, have problems using them.

APSIS4all aims at developing a solution that can provide a customised interaction mode for Public Digital Terminals (PDTs) for every person. Users just have to access a website and indicate their needs and preferences (text size, colours, language, screen reader, etc.). These preferences are then stored in a contactless card that is sent to the user. Every time the card is placed close to the machine, the information displayed on screen adapts automatically to what the user wants.

This mechanism allows all users to access the same level of services. In order to ensure its usability, persons with disabilities and older people have been involved in its development from early stages of the project.



APSIS4all currently has two pilot initiatives deployed in real environments:

  • In Spain, you can personalise more than 800 “la Caixa” Punt Groc ATMs located in the cities of Madrid and Barcelona (banking sector).

  • In Germany, you can personalise 24 Padersprinter Ticket Vending Machines (TVMs) scattered around the city of Paderborn (transport sector).

If you live in any of these cities, you can now use these accessible systems. Please visit the project website to find out how you can also use these accessible machines.


Positive impact of the project on service providers

  • They can develop a series of personalised interfaces, providing multimodal services according to users' already declared needs and preferences.

  • They can reach new customers and increase the loyalty of the existing ones as their services become more accessible and usable.

  • They will need to provide less additional support to clients; therefore it will imply time savings and increased productivity.

  • They can have a leading position on the market (better social image and a competitive advantage over other companies).


Positive impact of the project on service users

  • All users will be able to access the services delivered through this machines on an equal basis and independently, according to the UNCRPD principles.

  • All PDT users will be able to personalise machine interfaces according to their needs, without facing an extra-cost.

  • It is easy to operate: users only have to carry with them a contactless card or their mobile phone, and touch the machine with the card.

To have more information on APSIS4all, please visit the project website: http://www.apsis4all.eu/